Superior work. Serious impact.
Developing onboarding apps. Building telematics platforms. Integrating disparate compliance systems. Modernizing legacy technology. No matter your challenge, at OP, we’re on it … and we’ve got the results to show for it, too. See our work in action.
Transforming telematics
One of the largest automobile manufacturers in the world, Toyota’s dominance hinges on its ability to innovate. And with its eye on the future, the automotive giant has worked to expand its mobility capabilities through the development of connected platforms that anticipate drivers’ needs and improve how they interact with their vehicles.
As part of this initiative, Toyota needed a partner with deep expertise in cloud management, data analytics, and AI & ML implementation — someone who could offer a holistic perspective on all things telematics. At OP, our team of front-end, backend, and cloud engineers were up for the task — helping Toyota build an advanced telematics platform, as well as safety-focused and cabin awareness services, quickly and at scale. From enabling locked-out drivers to reopen their cars remotely, to detecting collisions and automatically dispatching emergency assistance, to delivering real-time vehicle insights, these systems enhance the Toyota experience for all customers — ensuring the business remains a leader in its space.
Radically reengineering business processes
For one of largest social media companies in the world, its compliance assurance program is essential to ensuring its operations are aligned with global regulations on privacy. As part of this program, the business needed to optimize its Assessor Request Workflow — a key process that involves triaging compliance requests, managing complex cases, delivering important documentation, and more.
Previously, the company had relied on four separate vendors to manage this workflow. But by 2023, it selected OP to consolidate oversight across everything. We took immediate action to enhance efficiency and streamline the process even further. From implementing automation to harnessing data for more effective reporting to mobilizing our global teams for 24/5 coverage and surge support, we’ve delivered a substantial improvement in the organization’s compliance approach.
And the results have been tangible. Since stepping in, we’ve scaled down the Assessor Request Workflow team by 50% while simultaneously handling 20% more cases. We’ve also added 60+ automative features to the program, helping to complete cases 25% faster. And we’ve done it all on time, making sure 100% of the 2,800+ cases we’ve managed have met their target deadlines. The icing on the cake? These outcomes ultimately drive down critical costs and make tedious tasks more convenient — empowering this social media leader to spend more time and money where it counts: on innovation, instead of compliance.
- 140% efficiency increase
- 100% of target deadlines met
- 25% faster case completion
Radically reengineering business processes
Across its parks segment, Disney had decided to leverage Clarity PPM — a project and portfolio management software that helps businesses oversee everything from finances to operational roadmaps — to more efficiently manage its services, resources, and people. But they couldn’t do it alone. Its team needed partners with deep Clarity PPM expertise to help roll out this effort quickly and smoothly.
OP provided our own group of Clarity PPM-proficient project managers, business analysts, developers, and QA testers to support Disney throughout the engagement. Our professionals collaborated directly with the Disney team — helping to create universal terminology across the organization by reducing 600 custom definitions to 15 common ones, as well as standardize projects across the parks. And with these wins, Disney was able to optimize value even more for its organization.